About Mitra
Use Mitra app to manage your Airtel retailer account & services at One place
The Mitra app by Product Engg is designed for Indian Airtel retailers to manage their account and services in one place. With a simple and intuitive interface, users can easily access their account information without any additional charges. Key features include live balance updates, notifications, and a search function to track transactions. Retailers can also view tariff plans, check commissions, and reset their LAPU MPIN. Additionally, the app allows for quick reversal of wrong recharges and enables users to track customer activation status and send queries to FSE service levels. This convenient app streamlines Airtel retailer account management, making it easier to stay on top of daily tasks and services.
Use Mitra app to manage all your Airtel retailer account & services at One place. Mitra provides a simple, intuitive user interface makes it easy for the retailers to use. Also, there are no usage charges on this app.
Mitra Offerings:
1. Live balance and a notification when the balance falls below the minimum amount
2. View tariff plans of full talk time, top ups, daily packs, SMS, internet packs and roaming packs of not just 1 state but all states in India
3. Live updates of last 20 transactions on LAPU (retailer to customer)
4. Search functionality for searching up to 72 hours of LAPU transactions
5. Raise wrong recharge reversal request and get it reversed within 15 mins of request
6. LAPU purchased from FSE up to 72 hours
7. Keep track of all the commissions received from LAPU at real time and the monthly backend commissions
8. Find status of a customer activation initiated by the retailer
9. Reset LAPU MPIN through the app
10. Send queries/ complaints on FSE service levels at the touch of a button
Screenshots
Mitra APK Information
- Latest Version
- 6.80
- Category
- Business
- Android OS
- Android 5.0+
- File Size
- Varies with device
- Developer
- Product Engg
- Available on
- Google Play
- Content Rating
- Rated for 3+
- Updated
- 4 Oct 2026
- Package Name
- com.airtel.agilelabs.retailerapp
- Installs
- 10,000,000+
- Price
- Free
- Feedback
- Flag as inappropriate
Mitra FAQ
How do I download Mitra for Android?
Tap "Download from Google Play" to install the official version of Mitra on your phone. It is free to open the store page.
How do I install an APK or XAPK file?
Allow "Install unknown apps" for your browser or file manager, open the downloaded file and tap Install. XAPK files need an XAPK installer. See our install guide for step-by-step help.
What Android version does Mitra need?
Google Play lists Android 5.0 or newer.
How do I update Mitra to the latest version?
If you installed it from Google Play, updates arrive automatically. For APK files, download the newer version from this page and install it over the old one.
